RE: Major Net Failure at Netcom (fwd)

Norm Jacknis (njacknis@ix.netcom.com)
Wed, 19 Jun 1996 21:20:46 -0400

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Thanks for the forwarded mail, Chris. =20

I was one of those poor souls who was cut off from the Net yesterday and =
most of today. (It's obviously back up now.) Some way to get the =
attention of 500,000 customers!

By the way, had you called their tech support line, you would have heard =
a recording which said only that "user login/password was failing at all =
POPs." But, of course, it was more than that. =20

So when are you going to go national?

Regards,
Norm

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