Re: ISP Switch.

Customers switching to you is done by you in HBI. Verizon notifies the
old ISP
Customers switching away from you is done by the other ISP in HBI.
Verizon notifies you.

  We switch people all the time through HBI, works good.

-Matt

On Oct 29, 2004, at 1:22 PM, Christopher X. Candreva wrote:

> On Fri, 29 Oct 2004, Eric Tykwinski wrote:
>
>> How are you folks dealing with ISP switch requests?
>> We've been informed that our customer has to call and cancel service
>> with
>> Verizon.
>
> NO ! Do NOT do that.
>
> If they cancel, it isn't a switch.
>
> You can do a switch directly on HBI. At least, the last time we did
> one we
> did it direcly on HBI. Who knows what they decided to change since
> then.
>
>
> ==========================================================
> Chris Candreva -- chris@westnet.com -- (914) 967-7816
> WestNet Internet Services of Westchester
> http://www.westnet.com/
>
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Received on Fri Oct 29 13:28:48 2004