On Fri, Oct 29, 2004 at 01:13:37PM -0400, Eric Tykwinski wrote:
> How are you folks dealing with ISP switch requests?
> We've been informed that our customer has to call and cancel service with
> Verizon.
> Is there a default form that our customers could fax to the Verizon ISP side
> to cancel access
> without risking the cancellation of the line?
There's a "Change ISP" process that you can initiate. You do have to
get a form signed form the customer so that you can prove you aren't
hijacking their service. I would think that your Verizon contact could
tell you about it..
mm
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Received on Fri Oct 29 13:24:31 2004
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