usb printer/scanner trouble?

  • Have you sat down to do some printing and found that your Windows 2k/xp usb printer will not print? In the printer's property sheet, you find documents are queuing and the "use printer offline" function is now checked... And the problem isn't paper jam, or paper out, or cable out...
  • If you have multiple USB devices...such as a second printer, or a USB hard disk, or a scanner... make sure that each and every one of the USB devices is turned on and correctly cabled and connected. I was tipped to these technique when my laser printer wouldn't print unless my color inkjet printer was also turned on.
  • When the computer can't find my usb-interfaced Epson 1250 scanner...or the usb interfaced Konica-Minolta PS5000 on another system...I've found that logging in as machine supervisor, or upping the user's rights to machine supervisor, will sometimes eliminate the problem.
  • Cycling the power is another fix which also seems to work on the Konica-Minolta scanner.
  • No explanation is offered for these troubleshooting suggestions, only the observation that, in my experience, these techniques have resulted in printing, when the printer wouldn't prevously work, and scanning, when the system wouldn't find the scanner. I will be delighted when I find a rigorous expanation of what is going on...and will report it here
  • Updated 2005 December 4.

stevejzoo

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