Re: Anyone have any advice?

and you can't participate in the revenue, resold or otherwise, in any of
the non-bandwidth applications like fiosTV

Information Boulevard Internet Services wrote:
> We were told that we could be a pure reseller of the FIOS service, but
> there is no option to have the customer terminate on our network like
> there was with the DSL NATM service.
>
>
> Thank You,
>
> William J. Roche
> Information Boulevard Internet Services
> Technical Support Manager
> http://www.infoblvd.net
> Support@infoblvd.net
> DSL@infoblvd.net
> 1.877.463.6258 (Tech Support)
> 607.324.0810 / 6860 (FAX)
> EARN FREE ACCESS WITH OUR NEW REFERRAL PLAN
> VISIT http://www.infoblvd.net/referral.asp FOR DETAILS
>
> ---
>
>
>
> ----- Original Message ----- From: "Edward Brown" <ed@2alpha.com>
> To: <verizonisp@westnet.com>
> Sent: Monday, April 09, 2007 11:40 AM
> Subject: Re: Anyone have any advice?
>
>
>>
>> Hello Eric,
>>
>> I a similar situation happen here in Washington. The customer asked if
>> they could Switch to FiOS but keep us as their ISP. Verizon said sure,
>> but of course when the order was complete they were VOL. Verizon
>> insists that I cannot be the ISP over FiOS, but nobody can tell me why.
>>
>> Does anybody understand why I cannot be the ISP for a customer with FiOS?
>>
>>
>> Thanks,
>>
>>
>> Ed
>> 206-812-1536
>>
>>
>>
>> Eric Tykwinski wrote:
>>
>>> Just had a DSL customer order Verizon's new TV Service: FiOS TV.
>>> Since he ordered the new FTTH service for television, they replaced his
>>> phone lines with the new equipment and took out his DSL. We had the
>>> customer call Verizon, but they didn't back in touch with him. We then
>>> we've placed several calls into Verizon with the customer conferenced
>>> in.
>>> Last time they couldn't do anything right then, but stated that they
>>> would
>>> call the customer back last week. The customer just called back today
>>> pretty irrate still, but I'm at a loss of what to do next. Anyone
>>> know of
>>> any contact that may be able to help us out in this situation? He
>>> wants to
>>> keep our DSL, but I'm at the point where I don't think we can get
>>> anywhere
>>> with Verizon.
>>> Sincerely,
>>> Eric Tykwinski
>>> TrueNet Inc.
>>> 201 Willowbrook Ln.
>>> West Chester, PA 19382
>>> PH: (610) 429-8300
>>> F: (610) 429-3222
>>>
>>> 1 in 4 PC users suffer data loss.
>>> Can you afford to lose your files?
>>> <http://www.truenet.com/services/onlinebackup.htm> BACKUP NOW!
>>>
>>>
>>
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>>
>>
>
>
>
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-- 
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ISOMEDIA.COM - Premium Internet Services        (425) 605-5755 Fax
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