RE: national atm support ?

From: Eric Kagan <ekagan_at_axsne.com>
Date: Tue Jan 09 2007 - 18:44:59 EST

I used to call the SP activations group - not sure if they even exist
anymore. Last # I had was: SP Activations 888-246-1289

Eric Kagan
Access Northeast
508-281-7626
 
 

> -----Original Message-----
> From: owner-verizonisp@westnet.com
> [mailto:owner-verizonisp@westnet.com] On Behalf Of Bill Heinz
> Sent: Tuesday, January 09, 2007 6:01 PM
> To: verizonisp@westnet.com
> Subject: RE: national atm support ?
>
> Probably dated info, but here you go.
>
>
>
>
> Rene,
>
> Please allow me to expand upon your answers. Comments
> inserted below in
> RED. Thanks
>
> Bob Johnstone -- PH 972-718-2275 CELL: 214-316-4607
> National ATM Product/Offer Management, 600 Hidden Ridge,
> Irving, TX 75038
> MC: E03G61
>
>
>
>
> Rene
> DeLaricheliere To: "Bill Heinz" <bill@tampabaydsl.com>
> cc: Robert P. Johnstone/EMPL/TX/Verizon@VZNotes, Bob
> 04/19/2005 03:14 P. Armstrong/EMPL/FL/Verizon@VZNotes
> PM Subject: Re: nationwide ATM(Document link: Robert P.
> Johnstone)
>
>
>
>
> See comments in Blue.
> Rene DeLaricheliere
> Senior Staff Consultant
> Verizon Broadband Business Development
> 802-524-7161
>
>
>
>
>
> Bill Heinz
>
> www.PBX-Change.com
>
> A Division of TampaBay DSL Inc.
>
> Offering Hosted PBX Services!
>
> One Company - One Bill - Complete Service
>
> www.tampabaydsl.com
>
> mailto:bill@PBX-Change.com
>
> 813-356-0100 Main
>
> 813-356-0112 Direct
>
> 866-860-7795 Fax
>
>
> -----Original Message-----
> From: owner-verizonisp@westnet.com
> [mailto:owner-verizonisp@westnet.com] On
> Behalf Of Armand Sulter
> Sent: Tuesday, January 09, 2007 5:56 PM
> To: verizonisp@westnet.com
> Subject: national atm support ?
>
>
> Hi all,
>
> Were a verizon dsl reseller in PA and our national
> ATM pvc's went down around 14:00 and we cannot find anyone
> that can troubleshoot this. One engineer confirmed there
> was no data hitting our circuits but the atm was up so it
> wasnt their problem. We have been calling around for
> almost 4 hours and nobody can tell us anything. When I called
> Verizon online they claimed there was fibercut 'somewhere' in PA
> at 13:39 but there is now way for us to check if that is the
> problem were having.
>
> All our pvc's from our legacy lata work fine, it's just the
> national atm
> ones.
>
> Does anyone know any magic phone number to call for support on this
> or know anything about this fiber cut ?
>
> thx
>
> With best regards,
>
> Armand Sulter - Technical Engineer
> ********************************************************************
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Received on Tue Jan 9 18:45:08 2007

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