Configuring Microsoft Mail Packages
Quick Reference
Outlook Express |
| Outlook 2003
| iPhone
| Error Sending Mail
Microsoft has a variety of mail packages that are used in conjunction
with Internet Explorer and MS Office. We have tried to include complete
instructions for each type of package. If you have further questions, please
contact the WestNet
staff.
For each package below:
- Display Name: Indicates your full name as you
want it to appear on your e-mail, as in John Doe.
- Email Address: The e-mail address you wish to
appear in the From: line of all your e-mail. Usually this will be
your @westnet.com address, but if you have your own domain then you
may use this address.
Outlook Express
This package is included with Internet Explorer 5.0 and later. To configure
the mail settings:
-
Open Outlook Express 5.0 or 6.0
-
Drop down the Tools menu, and choose Accounts.
-
Click on the tab that says mail, and choose add
-
Click on Mail.
-
For Display Name, enter your name as you would like it to appear
on your e-mails. Click Next
-
Enter your E-mail address, and click Next
-
Enter the following:
My incoming mail server is a POP3 server
Incoming mail: pop.westnet.com
Outgoing mail: mail.westnet.com
-
Click Next
-
Enter your username and password (if you do not want to save your password,
then leave the password box blank)
-
Click Next
-
Click Finish
Outlook 2003
This package comes with the Microsoft Office 2003 suites:
-
Open Outlook 2003
-
Drop down the Tools menu, and choose E-Mail Accounts.
-
Check Add new e-mail and click next
-
Check POP3 and click next
-
For User Information, enter your name as
you would like it to appear next to Your Name and your e-mail
address next to E-mail address.
-
Under Logon Information, enter your
username next to User Name and password next to
Password. (if you do not want to save your password, then leave
the password box blank)
-
Enter the following:
Incoming mail: pop.westnet.com
Outgoing mail: mail.westnet.com
-
Click More Settings...
-
Under the Outgoing Server tab, check the My outgoing server (SMTP)
requires authentication box and then click OK.
-
Click Next
-
Click Finish
iPhone
To set up your IPhone follow the following steps from the iPhone's home screen:
-
Click Settings -> Mail -> Contacts -> Add Account
Click on Account type - Other
-
Enter:
Your name
email address
passwd
-
Enter Description: WestNet
-
Click Save
-
Click on IMAP
-
If not prefilled, Re-enter Name, email address, description
-
-
Enter the Incoming Mail settings:
Incoming Mail (POP3): pop.westnet.com
Username or Userid: your_westnet_userid
Passwd: your_westnet_passwd
-
Enter the Outgoing Mail settings:
Outgoing Mail (SMTP): mail.westnet.com
Username or Userid: your_westnet_userid
Passwd: your_westnet_passwd
-
Click Save
Resolving problems sending e-mail with Microsoft
Outlook or Microsoft Outlook express
If you receive a "An error occured when sending mail" or
"Sending of Message Failed" when trying to send e-mail after following
one of the above procedures, this alternate setup may be more compatible:
- Open the Outlook mail client
- Drop down the Tools menu,
and choose E-mail Accounts
- Select View or change existing e-mail account
and click next
-
- Select your email account and choose "Properties"
- Click the Advanced tab
- Under Server Port Numbers look
for "Outgoing mail (SMTP)
- Change the port number to Port 587
- If you wish to use SSL, check the box that says "This server
requires a secure connection (SSL) and then change the port number to
465
- Click the Servers tab
- Check the box that says "My outgoing server requires authentication"
- Verify that everything entered is correct, and then hit "Apply" and then hit "OK"
