Configuring Microsoft Mail Packages
Quick Reference
Outlook Express |
Outlook 97
|
Internet Mail |
Outlook 2000
| Outlook 2002
| Error Sending Mail
Microsoft has a variety of mail packages that are used in conjunction
with Internet Explorer and MS Office. We have tried to include complete
instructions for each type of package. If you have further questions, please
contact the WestNet
staff.
For each package below:
- Display Name: Indicates your full name as you
want it to appear on your e-mail, as in John Doe.
- Email Address: The e-mail address you wish to
appear in the From: line of all your e-mail. Usually this will be
your @westnet.com address, but if you have your own domain then you
may use this address.
Outlook Express
This package is included with Internet Explorer 5.0 and later. To configure
the mail settings:
-
Open Outlook Express 5.0 or 6.0
-
Drop down the Tools menu, and choose Accounts.
-
Click on the tab that says mail, and choose add
-
Click on Mail.
-
For Display Name, enter your name as you would like it to appear
on your e-mails. Click Next
-
Enter your E-mail address, and click Next
-
Enter the following:
My incoming mail server is a POP3 server
Incoming mail: pop.westnet.com
Outgoing mail: mail.westnet.com
-
Click Next
-
Enter your username and password (if you do not want to save your password,
then leave the password box blank)
-
Click Next
-
Click Finish
Outlook 2000
This package comes with the Microsoft Office 2000 suites:
-
Open Outlook 2000
-
Drop down the Tools menu, and choose Accounts.
-
Click on the tab that says mail, and choose add
-
Click on Mail.
-
For Display Name, enter your name as you would like it to appear
on your e-mails. Click Next
-
Enter your E-mail address, and click Next
-
Enter the following:
My incoming mail server is a POP3 server
Incoming mail: pop.westnet.com
Outgoing mail: mail.westnet.com
-
Click Next
-
Enter your username and password (if you do not want to save your password,
then leave the password box blank)
-
Click Next
-
Click Finish
Outlook 2002
This package comes with the Microsoft Office 2002 suites:
-
Open Outlook 2002
-
Drop down the Tools menu, and choose E-Mail Accounts.
-
Check Add new e-mail and click next
-
Click on add and click mail
-
Check POP3 and click next
-
For Display Name, enter your name as you would like it to appear
on your e-mails. Click Next
-
Enter your E-mail address, and click Next
-
Enter the following:
My incoming mail server is a POP3 server
Incoming mail: pop.westnet.com
Outgoing mail: mail.westnet.com
-
Click Next
-
Enter your username and password (if you do not want to save your password,
then leave the password box blank)
-
Click Next
-
Click Finish
Outlook 2003
This package comes with the Microsoft Office 2003 suites:
-
Open Outlook 2003
-
Drop down the Tools menu, and choose E-Mail Accounts.
-
Check Add new e-mail and click next
-
Check POP3 and click next
-
For User Information, enter your name as
you would like it to appear next to Your Name and your e-mail
address next to E-mail address.
-
Under Logon Information, enter your
username next to User Name and password next to
Password. (if you do not want to save your password, then leave
the password box blank)
-
Enter the following:
Incoming mail: pop.westnet.com
Outgoing mail: mail.westnet.com
-
Click More Settings...
-
Under the Outgoing Server tab, check the My outgoing server (SMTP)
requires authentication box and then click OK.
-
Click Next
-
Click Finish
Outlook '97
This package is included in MS Office '97. To set up a new profile for
an Internet account:
-
Click on Start -> Settings -> Control Panel
-
Double-click on the "Mail (and Fax)" icon
-
On the General tab, click Add
-
The Inbox Setup Wizard will run. On the first screen, make sure Internet
Mail is the only information service selected in the list, and click
Next
-
Type WestNet as a name for the profile, then click
Next
-
Click the Setup Mail Account button
-
Where appropriate, enter the following information:
- Outgoing (SMTP) Mail Server: mail.westnet.com
- Incoming (POP) Mail Server: pop.westnet.com
- News (NNTP) Server: news.westnet.com
- POP Userid: your_westnet_userid
- E-mail Address: userid@westnet.com
To set up a new Internet e-mail account to an existing profile:
On the Tools menu in Outlook, click Services
Click Add
Under Available information services, select
Internet Mail,
and then click OK.
Type a name for the new Internet e-mail account, and then type your user
information in the appropriate boxes
Click the Servers tab, and then type your server information and
login information:
Outgoing (SMTP) Mail Server: mail.westnet.com
Incoming (POP) Mail Server: pop.westnet.com
News (NNTP) Server: news.westnet.com
POP Userid: your_westnet_userid
Select any other options that you want on the
Connection and Advanced
tabs
Internet Mail
Internet Mail comes with Microsoft Internet Explorer version 3.0 and earlier.
To add or change this information after Internet Mail is installed, use
the following steps:
-
Click Start -> Programs -> Internet Mail
-
On the Mail menu, click Options
-
Click the Servers tab
-
Enter the following settings:
Outgoing Mail (SMTP): mail.westnet.com
Incoming Mail (POP3): pop.westnet.com
Username or Userid: your_westnet_userid
-
Click OK
Resolving problems sending e-mail with Microsoft
Outlook or Microsoft Outlook express
If you receive a "An error occured when sending mail" or
"Sending of Message Failed" when trying to send e-mail after following
one of the above procedures, this alternate setup may be more compatible:
- Open the Outlook mail client
- Drop down the Tools menu,
and choose Accounts
- Click on the Mail tab
- Select your email account and choose "Properties"
- Click the Advanced tab
- Under Server Port Numbers look
for "Outgoing mail (SMTP)
- Change the port number to Port 587
- If you wish to use SSL, check the box that says "This server
requires a secure connection (SSL) and then change the port number to
465
- Click the Servers tab
- Check the box that says "My server requires authentication"
- Verify that everything entered is correct, and then hit "Apply" and then hit "OK"
